👋Introduction
Welcome to Hostel Mate. This guide helps you run the day‑to‑day—manage bookings, connect OTAs, take payments securely, and keep guests happy with streamlined tools.
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Welcome to Hostel Mate. This guide helps you run the day‑to‑day—manage bookings, connect OTAs, take payments securely, and keep guests happy with streamlined tools.
Whether you run a small hostel or a multi-location operation, this documentation shows you how to handle the essentials: take bookings, manage rooms and beds, sync with OTAs, and process payments securely.
Simple, fast tools for daily front-desk work
Reliable OTA syncing with leading channels
Built-in payments and finance reporting
Secure data handling and user permissions
Front Desk overview: Front Desk
Finance management: Finance
Channel mapping (OTAs): Channel Guides
Add or modify a booking: Booking Management
Check-in and check-out: Check-In & Check-Out
Connect Booking.com or Airbnb: Booking.com, Airbnb
Set up Stripe payments: Stripe
If you get stuck, open Contact Support for the fastest way to reach us.
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