👋Introduction

Welcome to Hostel Mate. This guide helps you run the day‑to‑day—manage bookings, connect OTAs, take payments securely, and keep guests happy with streamlined tools.

Whether you run a small hostel or a multi-location operation, this documentation shows you how to handle the essentials: take bookings, manage rooms and beds, sync with OTAs, and process payments securely.

Why Hostel Mate

  • Simple, fast tools for daily front-desk work

  • Reliable OTA syncing with leading channels

  • Built-in payments and finance reporting

  • Secure data handling and user permissions

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Common Tasks

Need Help?

If you get stuck, open Contact Support for the fastest way to reach us.

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