Despegar

Learn how to connect and map Despegar, including how to disable old connections, add a new channel manager, and confirm the setup.

Prerequisites

  • Despegar extranet access

  • Rooms and rates configured in Hostel Mate

1) Prepare the Extranet

  1. Log in to Despegar Extranet

  2. Go to General Settings → Channel Manager Connection

  3. Disable/remove any previous channel manager connections to prevent conflicts

2) Add the Channel Manager

  1. Click Add Channel Manager / PMS

  2. Select Channex from the provider list

  3. Save and confirm

3) Finalize in Hostel Mate

  1. Open Channel Manager in Hostel Mate

  2. Select Despegar and authenticate if required

  3. Map rooms and rates

Verify and Test

  • Push a small price change and confirm it appears on Despegar

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