> For the complete documentation index, see [llms.txt](https://docs.hostelmate.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hostelmate.co/channel-mapping-guides/despegar.md).

# Despegar

## Prerequisites

* Despegar extranet access
* Rooms and rates configured in Hostel Mate

## 1) Prepare the Extranet

1. Log in to Despegar Extranet
2. Go to General Settings → Channel Manager Connection
3. Disable/remove any previous channel manager connections to prevent conflicts

## 2) Add the Channel Manager

1. Click Add Channel Manager / PMS
2. Select Channex from the provider list
3. Save and confirm

## 3) Finalize in Hostel Mate

1. Open Channel Manager in Hostel Mate
2. Select Despegar and authenticate if required
3. Map rooms and rates

## Verify and Test

* Push a small price change and confirm it appears on Despegar

## Last step: pull your existing bookings

The connection only delivers *new* bookings. The reservations already on the platform need to come across too, otherwise your other channels keep selling beds that are taken. See [Pull Future Reservations](/channel-mapping-guides/pull-future-reservations.md) — it's one click and it's the step people skip.