# Getaroom

## Prerequisites

* Getaroom hotel ID
* Rooms and rates ready in Hostel Mate

## 1) Request the Connection

1. Email <propertyactivation@getaroom.com>
2. Ask to connect your property to the channel manager “Channex”
3. Include your hotel ID and contact details

## 2) Finalize in Hostel Mate

1. Open Channel Manager in Hostel Mate
2. Select Getaroom; enter the hotel ID if prompted
3. Map rooms and rates

## Verify and Test

* Getaroom may send a test booking/cancellation
* After confirmation, push a small rate change and verify it on Getaroom

## Troubleshooting

* No response: reply to the original email thread and include the hotel ID
* Prices not updating: confirm mapping is complete, then sync again