Getaroom

Learn how to connect and map Getaroom, including how to request the connection via support and verify activation.

Prerequisites

  • Getaroom hotel ID

  • Rooms and rates ready in Hostel Mate

1) Request the Connection

  1. Email [email protected]

  2. Ask to connect your property to the channel manager “Channex”

  3. Include your hotel ID and contact details

2) Finalize in Hostel Mate

  1. Open Channel Manager in Hostel Mate

  2. Select Getaroom; enter the hotel ID if prompted

  3. Map rooms and rates

Verify and Test

  • Getaroom may send a test booking/cancellation

  • After confirmation, push a small rate change and verify it on Getaroom

Troubleshooting

  • No response: reply to the original email thread and include the hotel ID

  • Prices not updating: confirm mapping is complete, then sync again

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