Getaroom
Learn how to connect and map Getaroom, including how to request the connection via support and verify activation.
Prerequisites
Getaroom hotel ID
Rooms and rates ready in Hostel Mate
1) Request the Connection
Email propertyactivation@getaroom.com
Ask to connect your property to the channel manager “Channex”
Include your hotel ID and contact details
2) Finalize in Hostel Mate
Open Channel Manager in Hostel Mate
Select Getaroom; enter the hotel ID if prompted
Map rooms and rates
Verify and Test
Getaroom may send a test booking/cancellation
After confirmation, push a small rate change and verify it on Getaroom
Troubleshooting
No response: reply to the original email thread and include the hotel ID
Prices not updating: check the mapping, then run a Full Sync
Last step: pull your existing bookings
The connection only delivers new bookings. The reservations already on the platform need to come across too, otherwise your other channels keep selling beds that are taken. See Pull Future Reservations — it's one click and it's the step people skip.
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