Hostelworld

Learn how to connect and map Hostelworld, including how to request the connection via support and obtain the property ID.

Prerequisites

• Hostelworld contract and access to the extranet

• Rooms and rates ready in Hostel Mate

1) Request the Connection

1. Email Hostelworld Support and ask to enable the channel manager “Channex” for your property

2. Wait for confirmation and note your Hostelworld Property ID

2) Finalize in Hostel Mate

1. Open Channel Manager in Hostel Mate

2. Select Hostelworld; enter the Property ID if prompted

3. Map rooms and rates

Verify and Test

• Push a small price change and check Hostelworld

• Make sure any legacy iCal feeds are disabled

Troubleshooting

• Connection pending: reply to Hostelworld confirming the property and ID

• Prices not updating: confirm mappings are complete and retry syncing