Hyperguest

Learn how to connect and map Hyperguest, including how to request the connection via support and use your property ID.

Prerequisites

  • Active Hyperguest account with property enabled

  • Property ID from Hyperguest

1) Request the Interface

  1. Contact Hyperguest and ask to enable the “Channex” interface

  2. Note the property ID they provide

2) Finalize in Hostel Mate

  1. Open Channel Manager in Hostel Mate

  2. Select Hyperguest and authenticate if prompted

  3. Enter the property ID and map rooms/rates

Verify and Test

  • Push a small rate change and verify it in Hyperguest

Troubleshooting

  • Missing property ID: request it from Hyperguest support for your property

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