> For the complete documentation index, see [llms.txt](https://docs.hostelmate.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hostelmate.co/channel-mapping-guides/hyperguest.md).

# Hyperguest

Learn how to connect and map Hyperguest, including how to request the connection via support and use your property ID.

## Prerequisites

* Active Hyperguest account with property enabled
* Property ID from Hyperguest

## 1) Request the Interface

1. Contact Hyperguest and ask to enable the “Channex” interface
2. Note the property ID they provide

## 2) Finalize in Hostel Mate

1. Open Channel Manager in Hostel Mate
2. Select Hyperguest and authenticate if prompted
3. Enter the property ID and map rooms/rates

## Verify and Test

* Push a small rate change and verify it in Hyperguest

## Troubleshooting

* Missing property ID: request it from Hyperguest support for your property

## Last step: pull your existing bookings

The connection only delivers *new* bookings. The reservations already on the platform need to come across too, otherwise your other channels keep selling beds that are taken. See [Pull Future Reservations](/channel-mapping-guides/pull-future-reservations.md) — it's one click and it's the step people skip.