Moving From Another System
How to bring the bookings you already have in your old system or spreadsheet into Hostel Mate.
If you have upcoming bookings in another system or a spreadsheet, we'll import them for you. You can't do this part yourself.
What to send
Export your bookings as CSV or Excel and send the file to us in the chat or to contact@hostelmate.co. Whatever your old system exports is usually fine. It helps if it has:
Booking number and status (confirmed, cancelled)
Arrival and departure dates
Room or bed
Guest name, email and country
Number of guests
Total amount and the source (Booking.com, walk-in, etc.)
Some systems only export a few hundred rows at a time. If yours does, send several files, split by date, so nothing gets left out.
We'll let you know when it's done. Then open the Booking Calendar and check a few bookings you know.
After the import
Set your prices. Importing bookings doesn't add prices. A date with no price won't be sold on your channels. See Pricing.
Connect your channels and bring over what's already on them: Pull Future Reservations (Hostelworld: Import Bookings).
Last updated