Roibos

Learn how to connect and map Roibos, including how to request the connection via Roibos support.

Prerequisites

• Roibos account and property active

• Rooms and rates ready in Hostel Mate

1) Request the Connection

Email Roibos support and ask to connect your property to the channel manager “Channex.” Include:

• Property name and Roibos property ID

• Your contact details

2) Finalize in Hostel Mate

1. Open Channel Manager in Hostel Mate

2. Select Roibos and authenticate if required

3. Map rooms and rate plans

Verify and Test

• Push a small price change and confirm it appears in Roibos

• Ensure no iCal feeds are running in parallel

Troubleshooting

• Connection pending: ask Roibos support to confirm the request was applied to your property