Vrbo

Learn how to connect and map VRBO, including removing iCal connections, disconnecting from previous channel managers, and connecting using VRBO credentials.

Guide to Connect and Map VRBO

1. Remove Any iCal Connections

• Ensure all iCal connections (from Airbnb or another PMS) are removed before connecting.

• Leaving an active iCal connection will overwrite data.

2. Disconnect VRBO from Previous Channel Manager (If Applicable)

• If VRBO is already connected to another channel manager, request disconnection by contacting VRBO support with the following message: "Please can you disconnect my account from my current channel manager? I will control the extranet manually."

• Once disconnected, VRBO will convert the account to a normal one with payments handled by VRBO.

3. Gather Required Details for Connection

• Username

• Password

• Sign-in code (Sent to the owner's phone during connection)

• The owner must be available to provide the sign-in code during setup.

4. Connect

1. Enter the username and password in the VRBO channel connection fields.

2. Click Authenticate (do not use "Test Connection").

3. Enter the sign-in code sent to the owner’s phone.

4. If authentication fails:

   • Save the channel settings.

   • Refresh the browser and try again.

5. If successful, the mapping page will display the property listings.

6. If listings do not appear, contact support for assistance.