# WhatsApp Notifications

Use WhatsApp to send guest updates with a reusable template and dynamic placeholders.

## Configure WhatsApp

* Connect your WhatsApp provider details (token, phone, SID, number ID).
* Confirm the connection status before enabling notifications.
* Use the enable switch to turn WhatsApp notifications on or off.
* If the provider is not connected yet, complete [WhatsApp Integration Setup](https://docs.hostelmate.co/finance-management/notifications/whatsapp-integration) first.

## Template Editing

* Write a template once and reuse it for new bookings.
* Use placeholders for dates, names, and amounts.
* Preview the message to validate formatting.

## Placeholders

* `{{title}}` guest greeting
* `{{pg_name}}` property name
* `{{start}}` check-in date
* `{{end}}` check-out date
* `{{count}}` number of nights
* `{{booking_status}}` booking status
* `{{guest_name}}` full guest name
* `{{address}}` property address
* `{{phone}}` contact phone
* `{{amount}}` total booking amount
* `{{currency}}` currency code
* `{{checkInFrom}}` earliest check-in time
* `{{checkInTo}}` latest check-in time

## Tips

* Keep messages short and friendly for mobile reading.
* Reset the template if formatting gets messy, then re-save.
* Disable notifications temporarily during template updates.