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Pay at Property lets guests complete a booking without paying online and settle the balance on arrival. When the toggle is enabled, the method appears anywhere guests can choose a payment type (the Booking Engine and the Waitlist form).
During checkout, Pay at Property is listed alongside online methods (e.g., Stripe, Nomod).
Bookings created with Pay at Property are confirmed like any other reservation, but the payment state is set to Pending Collection.
The reservation appears in Finance/Transactions and in the reservation timeline with a Pay at Property badge.
When the guest pays at check-in, staff record the payment in the reservation or Finance screen; the status changes from Pending Collection to Paid with your selected method (Cash, Card at desk, Bank transfer, etc.).
Booking Engine: Shown on the payment step as a selectable method.
Once enabled and saved, Pay at Property stays available until you turn it off. It’s ideal as a fallback when card payments fail or when you prefer to collect at reception.
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