Pay at Property

Pay at Property lets guests complete a booking without paying online and settle the balance on arrival. When the toggle is enabled, the method appears anywhere guests can choose a payment type (the Booking Engine and the Waitlist form).

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What guests see

• During checkout, Pay at Property is listed alongside online methods (e.g., Stripe, Nomod).

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Booking creation & status flow

• Bookings created with Pay at Property are confirmed like any other reservation, but the payment state is set to Pending Collection.

• The reservation appears in Finance/Transactions and in the reservation timeline with a Pay at Property badge.

• When the guest pays at check-in, staff record the payment in the reservation or Finance screen; the status changes from Pending Collection to Paid with your selected method (Cash, Card at desk, Bank transfer, etc.).

Where it appears

• Booking Engine: Shown on the payment step as a selectable method.

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Once enabled and saved, Pay at Property stays available until you turn it off. It’s ideal as a fallback when card payments fail or when you prefer to collect at reception.