> For the complete documentation index, see [llms.txt](https://docs.hostelmate.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hostelmate.co/front-desk.md).

# Front Desk

Manage daily front desk work—check‑ins, check‑outs, walk‑ins, bookings, bed assignments, payments, and statuses—to streamline operations from one workspace.

This is the app at [app.hostelmate.co](https://app.hostelmate.co). Your daily workspace for arrivals, in-house guests, and departures. From here you can update bookings, assign beds, collect payments, and issue access—without jumping between screens.

## What You Can Do

* See arrivals, in-house, and departures at a glance
* Open a booking to view details, notes, and payments
* Change status (reserved, check-in, paid, cancelled, no-show)
* Assign or move beds/rooms
* Take payments and add extra charges

## Quick Links

* Renaming rooms, property details, staff, billing, or detailed reports and exports? That's the other app, [finance.hostelmate.co](https://finance.hostelmate.co): see [Finance](/finance-management.md) (or open **More → Finance** in the top menu)
* Booking management: [Booking Management](/front-desk/booking-management.md)
* Check-in and check-out: [Check-In & Check-Out](/front-desk/check-in-check-out.md)
* Pricing and updates: [Pricing](/front-desk/pricing.md)

## Tips

* Click a booking on the calendar to open its details.
* Keep statuses up to date—this improves reports and prevents double-assignments.
* Add brief notes to help your team coordinate across shifts.