# Front Desk

- [Dashboard](/front-desk/dashboard.md): Explore the Dashboard overview, including calendar-based lists of arrivals, departures, no-shows, and more. Understand how reservation statuses work and how occupancy and rates adjust dynamically.
- [Booking Calendar](/front-desk/booking-calendar.md): Learn how to navigate and use the booking calendar, understand booking status colors, manage date ranges, and edit booking details directly from the calendar interface.
- [Booking Management](/front-desk/booking-management.md): Manage guest bookings with the Booking Details component. Learn how to edit guest info, handle payments, adjust booking statuses, and manage door access directly from the booking interface.
- [Guest Management](/front-desk/guest-management.md): Manage detailed guest information through an organized popup interface, including personal info, payments, deposits, and bookings. Easily update guest data or download invoices as needed.
- [Check-In/Check-Out](/front-desk/check-in-check-out.md): A step-by-step guide to efficiently managing guest arrivals and departures, including verifying booking details, updating statuses, assigning beds, processing payments, and issuing door access.
- [Reservation](/front-desk/reservation.md): Learn how to manage reservations, from walk-in bookings to online reservations. Understand how to create new reservations, add payments, and manage booking statuses.
- [Pricing](/front-desk/pricing.md): Learn how to update room prices for specific date ranges, including using the Bulk Update Prices feature. Tips on avoiding synchronization issues with OTAs are also provided.
- [Reports](/front-desk/reports.md): Learn how to generate and analyze booking reports for a specified date range. Understand the filtering options, how to view detailed booking information, and how to use the booking table for insights.
- [Guest Page Overview](/front-desk/guest-page-overview.md): Learn how to manage guest profiles, add new entries, and track outstanding balances. The Guest page provides quick access to guest details, reservation history, and payment summaries.
- [Virtual Credit Card](/front-desk/virtual-credit-card.md): View and collect uncollected virtual credit card payments with a simple click. This page displays outstanding amounts, and allows for easy collection and transfer to the online account.
- [Booking Engine](/front-desk/booking-engine.md): Learn how to open the Hostel Mate Booking Engine, spot common setup issues,  and keep track of guests whose reservations stalled at the payment step.
- [Chat Page Overview](/front-desk/chat-page-overview.md): Learn how to manage guest communication through the Chat page. Receive WhatsApp messages, reply directly, view message history, and use templates for faster responses.
- [Other Pages](/front-desk/other-pages.md): Discover the features of additional tabs in the system, including V-Cards, Website Leads, Expenses, and Logs. Learn how to manage uncollected payments, track booking attempts, view expenses, and monit
- [Access Levels and Permissions](/front-desk/access-levels-and-permissions.md): Understand the different user roles in the CRM system, including Administrator and Front Desk Staff, and learn what features and data each role can access.
