Pricing
Everything about what you sell and when lives on one page: app.hostelmate.co/pricing. Anything you change here goes out to all your connected channels on its own, usually within a minute or two.
The page has four tabs. This page covers the first one, the price grid. The others have their own pages:
Pricing
Day-by-day prices per room, closing dates, minimum stay. Covered below.
Price Adjustments
Rules that raise or lower prices automatically depending on how full you are. See Price Adjustments.
Availability
Your property's timezone, and a same-day cutoff that stops selling tonight's beds after a certain hour. See Availability Controls.
Booking Window
How far into the future your channels are allowed to sell. See Booking Window.
No price, no sale. If a date has no price, your channels won't sell it. Before you connect a channel, and after importing bookings, make sure every room has prices for the months ahead.
The price grid
The table shows one row per room and one column per night. Each cell is that room's price for that night; for a dorm, it's the price of one bed. A cell that says "No rate set" has no price yet.
To look at another month, pick a start date in the date field at the top. Today takes you back.
Changing a price
Click any cell. That opens Bulk Update Prices, where you set:
a Start Date and End Date. The cell you clicked is filled in, but you can stretch it to a whole season, up to 2 years in one go.
the Price
optionally Apply to specific weekdays (see below)
optionally Close Room (see Closing and opening dates)
Click Update. You'll see "Prices saved — syncing to channels in the background". All your connected channels get the new price on their own.
To price several months differently, do one update per month.
Weekday and weekend prices
Say you want $12 on weeknights and $15 on Friday and Saturday, for all of October:
Click a cell, set Start Date to 1 October and End Date to 31 October.
Tick Apply to specific weekdays, select Sun to Thu, enter 12, click Update.
Click a cell again, same dates, select Fri and Sat, enter 15, click Update.
Things it can't do
Prices are set per room. You can't copy prices from one room to another yet.
There's one price per room here. To sell a room at a second price (non-refundable, with breakfast), see Multiple Rates per Room.
These prices go to every channel. To charge more on one channel, add a rule on that connection: Price Adjustment tab for Hostelworld, Mixdorm and Coworksurf, or the channel settings in Open Manager for Booking.com, Agoda and the rest.
Rules that change prices by how full you are live on the Price Adjustments tab.
Closing and opening dates
There are two ways to stop selling beds for some dates. Both apply to every channel.
From the Booking Calendar. Handy for one bed, one room or the whole property.
Click an empty bed on the calendar and choose Update availability.
Pick the dates and the scope: Bed, Room or Whole property.
Click Close Availability. To undo it later, do the same and click Open Availability.
From the Pricing page. Closes one room.
Click a cell in the room's row and set the Start Date and End Date.
Tick Close Room and click Update.
To open it again, same steps with Close Room unticked.
Minimum stay and closed to departure
Each room row has a small arrow on the left. Click it and two more rows unfold under the prices:
Min Stay Arrival: the fewest nights a guest can book if they arrive on that date. Click a cell, choose the date range and the number of nights, save. Disable Min Stay for this range removes it.
Closed to Departure: guests can't check out on that date.
These go to your channels the same way prices do.
A room is missing from the grid
Rooms only appear here once they exist in Finance → Property Setup → Room Inventory and have beds added. If it's set up there and still doesn't show, write to us in the chat.
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