HostelMate
  • 👋Introduction
  • 🖥️Front Desk
    • Dashboard
    • Booking Calendar
    • Booking Management
    • Guest Management
    • Check-In/Check-Out
    • Reservation
    • Pricing
    • Reports
    • Guest Page Overview
    • Virtual Credit Card
    • Chat Page Overview
    • Other Pages
    • Access Levels and Permissions
  • 📈Finance Management
    • Overview
    • Finance
    • Payment
    • Profit and Loss
    • Bookings
    • Accounts
    • User Role
    • Month Expenses
  • 🔀Channel Mapping Guides
    • OTA Connectivity Guide
    • Agoda
    • Airbnb
    • Booking.com
    • Despegar
    • Dida Travel
    • Emerging Travel
    • Expedia
    • Feratel
    • Getaroom
    • Hipcamp
    • Hostelworld
    • Hotelbeds
    • HotelTonight
    • HRS
    • Hyperguest
    • Makemytrip
    • MG Bedbank
    • Roibos
    • Tiket.com
    • Traveloka
    • Trip
    • Vrbo
  • 📱Apps
    • 💬Telegram App Setup
    • ✳️Whatsapp API Setup
    • 📧Email Notifications Setup
    • 💳Stripe Payment Gateway Setup
    • 💳Nomod Payment Gateway Setup
  • 📧Contact Support
  • 🗒️Release Notes
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On this page
  • Key Features
  • Message Reception
  • Reply Functionality
  • Message History
  • Templates

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  1. Front Desk

Chat Page Overview

The Chat page allows you to receive and reply to guest messages on the hostel's WhatsApp.

Key Features

Message Reception

  • Automatically receive messages from guests sent to the hostel's WhatsApp.

Reply Functionality

  • Easily respond to guest inquiries and messages directly from the chat interface.

Message History

  • View message history for each guest to keep track of past communications.

Templates

  • Create and use message templates for quick and consistent responses to common inquiries.

This chat functionality ensures efficient and prompt communication with guests, enhancing their overall experience.

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Last updated 9 days ago

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