HostelMate
  • 👋Introduction
  • 🖥️Front Desk
    • Dashboard
    • Booking Calendar
    • Booking Management
    • Guest Management
    • Check-In/Check-Out
    • Reservation
    • Pricing
    • Reports
    • Guest Page Overview
    • Virtual Credit Card
    • Chat Page Overview
    • Other Pages
    • Access Levels and Permissions
  • 📈Finance Management
    • Overview
    • Finance
    • Payment
    • Profit and Loss
    • Bookings
    • Accounts
    • User Role
    • Month Expenses
  • 🔀Channel Mapping Guides
    • OTA Connectivity Guide
    • Agoda
    • Airbnb
    • Booking.com
    • Despegar
    • Dida Travel
    • Emerging Travel
    • Expedia
    • Feratel
    • Getaroom
    • Hipcamp
    • Hostelworld
    • Hotelbeds
    • HotelTonight
    • HRS
    • Hyperguest
    • Makemytrip
    • MG Bedbank
    • Roibos
    • Tiket.com
    • Traveloka
    • Trip
    • Vrbo
  • 📱Apps
    • 💬Telegram App Setup
    • ✳️Whatsapp API Setup
    • 📧Email Notifications Setup
    • 💳Stripe Payment Gateway Setup
    • 💳Nomod Payment Gateway Setup
  • 📧Contact Support
  • 🗒️Release Notes
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On this page
  • General Information
  • Actions
  • Payments
  • Deposits
  • Booking

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  1. Front Desk

Guest Management

When you need to manage guest information, a popup will appear showing detailed guest information. This popup includes sections for general information, payments, deposits, and bookings. Each section is collapsible for better organization and ease of use.

General Information

This section displays the basic details of the guest.

  • First Name: The guest's first name.

  • Last Name: The guest's last name.

  • E-mail: The guest's email address.

  • Phone: The guest's phone number.

  • ID Image: An image of the guest's ID card.

  • Signature: The guest's signature.

Actions

  • Download Invoice: Allows the user to download the invoice for the guest.

  • Update User: Allows the user to update the guest's information.

Payments

This section shows the total amount of payments made by the guest. It includes a breakdown of every transaction, both incoming and outgoing.

Deposits

This section lists all the deposits made by the guest, including details such as type, date, description, and amount. It also provides a breakdown of each transaction, highlighting both incoming and outgoing amounts.

Booking

This section shows the total amount related to the guest's booking, with a detailed breakdown of all related transactions.

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Last updated 1 month ago

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