General Connection Setup

Learn how to connect and map any OTA channel, including how to request a connection, select a connectivity provider, and finalize the setup.

  1. Navigate to Channel Manager and click the Create (blue button) in the top-right.

  2. In the side drawer that appears, complete each tab:

    a. General Settings

    • Channel: Select your OTA channel (e.g., Booking.com, Airbnb, Hostelworld, etc.).

    • Title: Enter a custom name for your own preference.

    • Currency: Select Auto or choose a specific currency (recommended to leave it on Auto to follow the OTA’s default settings).

    • Connection Settings:

      • Channel ID: Paste the code or ID provided by your OTA. Some platforms like Airbnb may require you to log in instead of providing an ID.

      • Min Stay Type: Choose between Arrival or Through, depending on how you want to define minimum stay restrictions.

      • Booking Total Type: Options may vary (e.g., Payout Amount, Amount After Tax, Amount including Commission). Select the one that matches your reporting needs.

      • Click Test Connection to verify.

    • Pricing Type: If shown, choose the appropriate option (e.g., Standard, OBP).

    b. Mapping

    • Click the Mapping tab.

    • For each room in your list, you'll need to map it with the room you have in the system.

    • Click Refresh to reload the latest room and rate plan data.

    c. Channel Settings

    • Click the Channel Settings tab.

    • Under Derived Rates Settings, click Add modifier to apply rate adjustments:

      • Increase By Amount / Decrease By Amount

      • Increase By Percent / Decrease By Percent

    • Enter a value for each modifier. To remove one, click the πŸ—‘ icon.

  3. If additional tabs appear (e.g., Listing, Opportunities), they may vary by OTA. Complete any relevant fields and click Save to finalize the connection.

Note: Each OTA may display a slightly different set of connection options. Follow the specific instructions or interface details presented during setup based on the selected channel.

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