HostelMate
  • 👋Introduction
  • 🖥️Front Desk
    • Dashboard
    • Booking Calendar
    • Booking Management
    • Guest Management
    • Check-In/Check-Out
    • Reservation
    • Pricing
    • Reports
    • Guest Page Overview
    • Virtual Credit Card
    • Chat Page Overview
    • Other Pages
    • Access Levels and Permissions
  • 📈Finance Management
    • Overview
    • Finance
    • Payment
    • Profit and Loss
    • Bookings
    • Accounts
    • User Role
    • Month Expenses
  • 🔀Channel Mapping Guides
    • OTA Connectivity Guide
    • Agoda
    • Airbnb
    • Booking.com
    • Despegar
    • Dida Travel
    • Emerging Travel
    • Expedia
    • Feratel
    • Getaroom
    • Hipcamp
    • Hostelworld
    • Hotelbeds
    • HotelTonight
    • HRS
    • Hyperguest
    • Makemytrip
    • MG Bedbank
    • Roibos
    • Tiket.com
    • Traveloka
    • Trip
    • Vrbo
  • 📱Apps
    • 💬Telegram App Setup
    • ✳️Whatsapp API Setup
    • 📧Email Notifications Setup
    • 💳Stripe Payment Gateway Setup
    • 💳Nomod Payment Gateway Setup
  • 📧Contact Support
  • 🗒️Release Notes
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On this page
  • Overview of the Guest Page
  • 1. Add Guest
  • 2. View Guest
  • 3. Payments (Guest Charges Summary)

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  1. Front Desk

Guest Page Overview

The Guest page allows you to search for any guest, add new guest details, and view a summary of any due or outstanding payments.

Overview of the Guest Page

The Guest page contains three main tabs:

1. Add Guest

  • Purpose: Use this tab to enter and save new guest details.

  • Required Fields: Nationality, phone number, first name, and last name.

  • Duplicate Check: If the mobile number is already registered, the guest's registered name will appear on the side.

  • Accuracy: Ensure all information is accurate to avoid data entry errors.

2. View Guest

  • Purpose: Search for and view existing guest details.

  • Features:

    • Update guest information.

    • Check reservation history.

3. Payments (Guest Charges Summary)

  • Purpose: Provides a summary of any due or outstanding payments for any guest with a balance not equal to zero.

  • Features:

    • This section includes columns for the guest's name, booking amount, payment amount, and total amount due.

    • Negative Total: Indicates the guest has paid less than the booking amount.

    • Positive Total: Indicates the guest has paid more than the booking amount.

This structure ensures that all guest-related information is easily accessible and manageable, improving the overall efficiency of guest management processes.

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Last updated 1 month ago

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