Guest Page Overview
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Search guests, add new profiles, and view outstanding balances in one place.
The page contains three main tabs:
Purpose: Use this tab to enter and save new guest details.
Required Fields: Nationality, phone number, first name, and last name.
Duplicate Check: If the mobile number is already registered, the guest's registered name will appear on the side.
Accuracy: Ensure all information is accurate to avoid data entry errors.
Purpose: Search for and view existing guest details.
Features:
Update guest information
Check reservation history and balances
Purpose: Provides a summary of any due or outstanding payments for any guest with a balance not equal to zero.
Features:
This section includes columns for the guest's name, booking amount, payment amount, and total amount due
A negative total means there’s an outstanding balance
A positive total indicates overpayment/credit
Use the phone number as a unique identifier to reduce duplicates
Add a short note when you update contact info (e.g., “new email 02/14”)
Can’t find a guest: try phone number, then name; check spelling
Duplicate detected: keep the most complete profile and update linked bookings
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