> For the complete documentation index, see [llms.txt](https://docs.hostelmate.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hostelmate.co/front-desk/access-levels-and-permissions.md).

# Access Levels and Permissions

Running a hostel is a team effort, but it's important to make sure everyone sees only the tools and information they actually need. Use roles to safely control who can view and edit sensitive information!

## Administrator

As an Administrator, you're the boss of the system. You get:

* Full access to absolutely all features across the platform.
* Total control to manage users and their unique permissions.
* The ability to configure core system settings and important policies.

## Front Desk Staff

The Front Desk role acts as your day-to-day workhorse. It includes:

* Tools to smoothly manage all bookings, check-ins, check-outs, and guest profiles.
* Limited access to finances (perfectly adjustable based on what you configure!)

## Useful Tips

* Always play it safe: apply the "least-privilege" approach by giving staff *only* the specific tools they need to perform their duties.
* Keep things tidy by reviewing and updating roles whenever your team changes.
* Remember to pair role settings alongside your audit logs—it gives you amazing oversight into exactly what's happening at your property!


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