📧Contact Support

How to Reach Support

If you need assistance, please contact us at [email protected].

Providing Feedback

Importance of Feedback

• Enhancing User Experience: Feedback helps identify areas for improvement, leading to a more user-friendly CRM interface and improved usability for hostel staff.

• Driving Innovation: Constructive feedback fosters innovation and encourages CRM developers to implement new features and functionalities to meet the evolving needs of hostels.

• Resolving Issues: Feedback enables prompt identification and resolution of any technical issues or usability challenges encountered by hostel staff while using the CRM.

Types of Feedback

• Feature Requests: Users can suggest additional features or enhancements they would like to see implemented in the CRM to better suit their hostel's specific requirements.

• Bug Reports: Users should report any technical glitches, errors, or bugs they encounter while using the CRM, providing detailed descriptions and steps to reproduce the issue.

• Usability Feedback: Hostel staff can provide feedback on the overall usability and user interface design of the CRM, highlighting any areas that are confusing or difficult to navigate.

Providing Constructive Feedback

• Be Specific: Clearly articulate the feedback, providing specific examples and scenarios to illustrate your points.

• Be Objective: Focus on providing constructive criticism based on your experience using the CRM, avoiding personal biases or emotional responses.

• Offer Solutions: Whenever possible, propose solutions or alternatives to address the issues identified in your feedback, demonstrating a proactive approach to problem-solving.