📧Contact Support

How to Reach Us

• Email: [email protected]

• App feedback: open the Help menu and choose “Send feedback”

What to Include

• Property name and your role

• A short description of the issue or request

• Steps to reproduce (if a bug)

• Relevant IDs or links (booking ID, channel, guest)

• Screenshots or screen recording if possible

Response Times

• Critical issues (outage, data loss): we triage immediately

• Payment or channel issues: within 1 business day

• General questions/feature ideas: 2–3 business days

Feature Requests

Tell us what you’re trying to achieve and why it matters. If other team members want the same thing, mention that too—it helps us prioritize.