Email: [email protected]envelope
App feedback: open the Help menu and choose “Send feedback”
Property name and your role
A short description of the issue or request
Steps to reproduce (if a bug)
Relevant IDs or links (booking ID, channel, guest)
Screenshots or screen recording if possible
Critical issues (outage, data loss): we triage immediately
Payment or channel issues: within 1 business day
General questions/feature ideas: 2–3 business days
Tell us what you’re trying to achieve and why it matters. If other team members want the same thing, mention that too—it helps us prioritize.
Last updated 4 months ago