Dashboard

1. Overview of Dashboard

The home page consists of:

• Calendar: You can choose the date to explore the following lists for the chosen date.

  • Arrivals List: Arrival list for guests on the chosen date.

    • Note: Existing guests who extend their stay will not appear in this list even if their extension starts on the chosen date.

  • Departures List: List of guests who will check out on the chosen date.

  • Waiting List: Includes reservations that are not paid and not confirmed yet.

    • Purpose: To keep the beds empty and increase the chance of getting a reservation for the same bed.

  • Reserved List: Includes guests whose reservation status is marked as reserved.

  • No Show List: Includes guests who didn't show up and guests who cancelled their paid non-refundable reservations (Paid No Show).

    • Note: The reservation details for the entire booked period are shown. For example, if a guest booked for 7 nights, their details will appear in the No Show list for all 7 nights.

  • Canceled List: Includes the list of cancelled reservations that are not paid.

    • Note: The reservation details for the entire booked period are shown. For example, if a guest booked for 7 nights, their details will appear in the Canceled list for all 7 nights.

Each list includes:

• Guest’s name

• Reservation platform

• Check-in date

• Amount per night

• Bed number

• Reservation status

Additional information displayed:

• Chosen date (selected in the calendar)

• Occupancy (displays the number of available beds and booked beds)

• Room rates (shows the rate for each room along with the room name; adjusted automatically according to occupancy)

2. Reservation Status

1. Reserved Status

The reservation is reserved but not paid, and the guest's card has not been tried yet.

2. Authorized Status

The guest’s card has been authorized successfully.

3. Paid Status

The reservation is paid.

4. Check-in Status

The guest has checked in but hasn’t paid yet.

5. Check-in (Paid) Status

The guest has completed the check-in process and payment.

6. Paid No Show Status

The guest paid but didn’t show up during check-in hours. This status makes the reservation disappear from the calendar page and appear in the No Show list to make the bed empty and increase the chance of getting another reservation for the same bed.

7. Canceled Status

For unpaid canceled reservations, either from the guest's side or by the hostel manager if the guest didn’t come.

8. Waiting List Status

For guests who booked but didn’t pay and their cards are invalid. This status makes the reservation disappear from the calendar page and appear in the Waiting List to make the bed empty and increase the chance of getting another reservation for the same bed.